Jeremy Vaugn Security CC t/a VCam Security (VCam Security) is an Importer and Distributor of high-end security products, offering customers innovative, stable and cutting-edge CCTV Surveillance and Access Control products and services

We supply customers, resellers and partners with innovative digital security solutions.  Distributing products throughout Southern Africa via our two main branches in Johannesburg and Durban we also have approximately 1000 system integrators and installer companies, as well as resellers.

Customer Service Philosophy

At VCam we strive to offer the best product for the application and to maintain the best service and support to our partners and customers.

Our Partner Support Programme allows us to work with our Integrators to provide optimum on-site service in support of the end-user.

All of our “partners” under the Partner Support Agreement receive superior training, maintenance and technical support, as well as on-site back up support as and when required.

Our Mission

To become the supplier of choice to the largest security providers and corporations in our region, driven by our total commitment to our core philosophies and values, emanating from :

A deep belief that our international culture, values and localised industry knowledge, coupled with our leading edge technology, provide us with a distinct competitive advantage in the industry in which we operate.

We serve select markets where our expertise enables us to compete effectively and efficiently, and not to try to be all things to all people.

Through careful product selection and choice of partner products, we strive to offer the most appropriate service and product range within particular geographic regions.

Our Values

Our motto, “the customer always comes first”, is showcased within our business practice, and is proof of our determination and confidence to succeed in providing the highest levels of service, and the optimum solutions.

Based in an industry driven by change and ever emerging new technologies, we thrive on change, and are continually challenging the status quo.

We recognise that our success depends on our flexibility, our ability to react to rapidly changing market conditions, on new opportunities and challenges, and to remain innovative in meeting the changing demands of our environment.

Products

VCam’s product range comprises a broad range of IP and HD Analogue CCTV cameras and equipment, Digital and Network Video recorders and related peripheral equipment, Access Control, wired, wireless and fibre optic networking, as well as a full range of Video and Business Management software solutions and platforms.

VCam does not try to be all things to all people. We have the ability and experience to be selective in our product offerings, and our aim is to offer limited high-end products and solutions.

Working closely with our brands, we seek to offer extended warranties in order to maximise value to the end-user, and we pride ourselves on our excellent after-sales support.

We also strive to ensure that our Suppliers are able to support their product releases for guaranteed minimum time periods, thereby maximising the product life cycles enabling the end-user to get the best value possible from their investment.
With our wide range of Integrators, Installers, Value Added Resellers and Sub-Distributors, we view our customers as partners with whom we expect to development and maintain long term relationships with.

Leading Brands which VCam distributes, to name a few, include:

  • Avigilon IP
  • Arteco IP
  • HikVision analogue and IP
  • Sunell analogue and IP
  • Samsung Analogue and IP
  • Sagem (Morpho) Biometrics
  • Virdi Biometrics
  • Paxton Access Control
  • Impro Access Control
  • ControlSoft Access Control
  • Mobile Visitor scanning solutions and software development (biometric, bar-codes and RFID)
  • HP, Netgear and Dell PC’s and network switches and peripherals
  • BFR fibre optics, surge protection and other communication transmissions
Solutions

The current growth in Digital Video Technology and IP-Based solutions has led to some dramatic changes taking place in what used to be split between the CCTV and Security industries.

Digital Technology-based systems are taking advantage of the opportunities that this rapidly developing and evolving industry offers, and employ a higher level of sophistication than what was previously available. Digital solutions are now able to integrate into enterprise networks, and provide full corporate Security and Business Management Solutions.

Internet crime has led to a heightened corporate awareness and the need for tighter and more robust security systems. We at VCam Security, have embraced this new approach to the latest available technologies, systems and security norms, and it is with this ideal in mind that are we progressing our current and future business solutions.